Rules and Regulations
The following are the terms and conditions of the agreement under which rooms/packages/tours/safaris can be used by guests:
- As per rule prepayment should be deposited. The whole amount has to be deposited in advance (only that time we are able to give you final confirmation). As far as this transaction is done, we can confirm your booking by giving you the confirmation receipt By mail/message or letter.
- Cancellation of bookings:
Days | Cancellation fee | ||
0 to 15 | 100% | ||
15-20 | 60% | ||
20-30 | 35% | ||
Above 30 | 30% |
- All the services available will be given.
- Government Tax as applicable.
- All subject to Jaisalmer Jurisdiction only.
- All conditions will be applicable as mentioned in our confirmation.
- No responsibility will be taken for any accidental and natural calamities which might occur during staying and travelling.
- Proof of identity: all guests (both foreign & Indian ones) are required to provide the hotel with valid ID (address included) & valid phone/mobile number and/or any other documents as per government regulations.
- Payment: cash or valid upi.
- Children up to 5 years are free of charge, children above this age will be charged as per extra bed or extra charge.
- Extra person/ bed will be charged.
- Check-in time is 10.30 am, check-out time is 9 am (one night/day stay), for early check-in or late check-out please inform in advance and be aware that both of them are subject to availability and are chargeable.
- In a case of any problem with accommodation in our hotel we will arrange similar one for the same price. as per our agreement in our annex hotels.
- In a case of any problem caused by a client (any kind of inappropriate or illegal behaviour) we reserve the right to exclude such a client from accommodation immediately.
- All the prices mentioned in the tariff are exclusive of Goverment taxes and service charges.
- The management reserves the right to alter the tariff without any prior notice.
- Any kind of drinks,snacks,food are not included in rooms booking, please ask for meal plan and its charges.
- All of our booking is only confirmed only when customer follows or agree with our rules and regulation so please read it carefully.
- If there is any change or cancellation In Group or individual advance booking hotel management reserve the right to alter in accomodation there prices and property or cancel that specific booking or whole booking which is made by guest or travel company.(specially for peak period)with the charges without any prior notice.
- Stags entry are not allowed.(only if management provide special permission and where stags agree for Follow rules isuued by management )
- Smoking and Alcohol drinks are not allowed in rooms,reception, etc please ask for particular area.
- Please check the prices of rooms / safari / packages / tours / food or any other programme booked with us once as you booked we are not responsbile for other market prices we work on our own cost,time value for consultancy and margin will not cancel the booking without cancellation charges as per rule.
- Our hotel / annex hotels,our camp/annnex camps and most of the programme are mid budget range so please be informed about that accordingly we will serve you.
- If by knowingly or unknowingly any guest broke or damage the property or any items guest have to pay all loss.
- We are not responsible for any theft/loss of your valuable, please keep your valuable with your self and your custody we are giving you a place or rooms so please take care of all valuable by your self.