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Rules and regulations

The following are the terms and conditions of the agreement under which rooms are permitted to be used by guests:
1. As per rule prepayment should be deposited into our account/pay online/book from various online portal.The whole amount has to be deposited in advance (only that time we are able to give you final confirmation). As far as this transaction is done, please inform us by e-mail/call and send us a copy of this transaction so that we can confirm your booking by sending you the confirmation letter.

2. Cancellation of bookings: Cancellation fee

----> Up to 15 Days -- 50%

----> 15-30 Days -- 30%

----> Above 30 Days -- 25%

3. All the services available will be given.
4. Government Tax as applicable.
5. All subject to Jaisalmer Jurisdiction only.
6. All conditions will be applicable as mentioned in our confirmation.
7. No responsibility/claim will be taken for any accidental and natural calamities which might occur during staying and travelling.
8. Proof of identity: all guests (both foreign & Indian ones) are required to provide the hotel with valid ID (address included) & valid phone/mobile number and/or any other documents as per government regulations.
9. Payment:cash or valid debit/credit card. Cheques are not accepted.
10.Children up to 5 years are free of charge, children above this age will be charged as per extra bed
11. Extra bed will be charged
12.Check-in time is 10.30 am, check-out time is 9 am (one night/day stay), for early check-in or late check-out please inform in advance and be aware that both of them are subject to availability and may be charged
13. Extra manager room available when the booking is above 15 rooms
14. Check-in time is 3.00 pm, check-out time is 9 am (one night/day stay in desert camps)
15. Stay in desert resort includes dance show and camel ride and is charged per person
16.In a case that there is any problem with accommodation in our hotel/Desert Camps we will arrange similar one for the same price
17. To stay at our hotel or desert resort at peak season either package, camel ride, dance show or dinner in desert resort is compulsory
18. In a case of any problem caused by a client (any kind of inappropriate or illegal behaviour) we reserve the right to exclude such a client from accommodation immediately
19. All the prices mentioned in the tariff are exclusive of Goverment taxes and service charges
20. The management reserves the right to alter the tariff without any prior notice